Careless Talk Costs Credibility

ARTbirdT1.JPG

The big political story of the day in the UK is the defection of long-serving Tory MP Quentin Davies to the Labour Party.  The day before he takes over as PM, this is doubtless quite a coup for Gordon Brown, with Davies's resignation letter being a full blooded blast at the David Cameron and current Conservative strategy (for local reaction to the resignation, look here*).

I was having a little look round the Conservative blogosphere to see what the reaction to this was, when I found a very interesting comment on ConservativeHome.  It rather put me in mind of the famous "Careless Talk Costs Lives" posters from World War II.  In big capital letters, it read: 

"EVERYONE SHOULD BE CAREFUL WHAT THEY WRITE ON THIS THREAD. THE MEDIA WILL BE READING IT. EXTREME COMMENTS BY NAMES I DO NOT RECOGNISE WILL BE DELETED." 

It purported to be from "Editor" and it has now been up for some eight or so hours, so it would seem likely it is genuine.  This comment raises all kinds of questions about how high profile blogs are run and what their function is.  Firstly, and most obviously, it vests a great deal of power in this "editor" figure - they get to define what is and isn't extreme, seemingly on a case-by-case basis, as no useful definition is offered in the comment.  Secondly, the idea that those known personally to the blogger will be given greater latitude to express their views is also strange.  This would imply that blogs, rather than being open and free form environments, are actually quite closed and locked down discussion forums, with a privileged clique given greater levels of free speech.  Thirdly, although the blog is called Conservativehome, it is in theory an open community - in other words, you don't have to be a member of the Conservative Party or subscribe to conservative values to comment.  But the post seems to be implying that the blog fulfills a role of aiding and abetting conservatism - although whether this is defined in an ideological or partisan sense is not made clear - to extent that it will seek to protect it from embarrassment at the hands of the media.  Comments not meeting this criteria will be removed.
 
A fourth significant question is at least implied too, which is just how seriously the media take such blogs and comments on them.  Given the possibility of trolling and the fact that any comment can only be attributed to one individual who may or may not have any link with the Conservative Party, it would seem very foolish for any member of the media to get excited about a particular comment on a blog and then start quoting it as having some significance.  It will be interesting to see if that is happening anywhere.             

* I do feel the need to highlight the most fantastic quote in this article from a Conservative councillor, who said: "I was going to a party to mark his 20th anniversary as our MP but that's been cancelled."

 

Minister In Second Life

skysecondMiliband.jpgAlthough this happened a few days ago, I missed it until now.  Really, it is a bit of a double whammy for e-government.  The Department of the Environment, Food and Rural Affairs has just launched an online carbon calculator.  Of course, the danger with such projects appeal only to the people who are already converts to the need to cut carbon emissions - and it has little impact on the broad sway of the British public.  However, there can be little doubt that there is growing awareness and concern about enhanced global warming amongst the electorate, so maybe this facility will act play an educational role for those wanting to find out more.
 
Also, David Miliband, by far the most prominent government blogger, has become the first cabinet minister to appear in Second Life, undertaking an interview with Sky News's Adam Boulton about the launch of the climate calculator.  Given what I am studying, I have a dreadful confession to make; I have never actually used Second Life*, but I'm still not entirely convinced by the value of "virtual worlds" in civil life - in particular, I don't know if they offer a greater level or more effective type of interaction than other online tools.  However, fair play to any politician who tries this kind of technology out and isn't scarred off by it. 

* This is, by the way, something I am trying to rectify now, as I have just signed up for an account to have a play with it.   

June 25-26, 2007: Media Analysis Workshop: Using Audio/Visual Methods

The New Political Communication Unit, in collaboration with colleagues from Warwick University, Leicester University and Swansea University, is presenting a workshop for media researchers. Presentations of ongoing research will be used as a platform to address current issues and dilemmas concerning the use of audio/visual data, for instance: data storage, methodological approaches, and software for media analysis.

Research from three projects will be presented: (1) Shifting Securities, an ESRC-funded project addressing the intersection of news producers, texts and audiences to explore shifting perceptions of security in Britain since the 2003 Iraq war. (2) Mediating and Commemorating the 2005 London Bombings , a forthcoming AHRC-funded project which will investigate the impact of 'personal' media and 'individual' accounts on television news coverage of traumatic events, how these events are later commemorated on television, and how they come to be remembered by publics. (3) Online radicalisation and legitimacy - forthcoming research on radical Islamist discourses in Web 2.0 and other media. This informal workshop is very much concerned with work in progress and fostering ideas for future research.

Programme:

Monday 25th June
14:00 Tea/coffee

14:20 Introductions

14:30 – 16:30 Shifting Securities: Integrating Audiences, Texts, and Producers

16:30 Tea/coffee

17:00 – 19:00 Mediating and Commemorating the 7/7 bombings: Televisuality & Transana software

Tuesday 26th June

9:00 Tea/coffee

9:30 – 11:30 Online radicalisation and legitimacy: Analysing Web 2.0

All held in the International Building, Room 244

For enquiries or to reserve a place contact Dr Ben O’Loughlin – Ben.OLoughlin@rhul.ac.uk

Reforming the UK prime minister's e-petitions system

Petition imageAt the recent RSA event on the Social Impact of the Web, there was some debate about how the UK prime minister's e-petitions programme should evolve, with much of the discussion centring on the problems of incorporating deliberative elements alongside the essentially push-button format. Tom Steinberg of MySociety, the organisation behind the site, called for a public debate about this. Here are my brief thoughts.

The main problem here is the format of any deliberation. Large scale moderation seems to me to be inescapable in any element of user-generated content on a site such as this, but forums make it that much more difficult to do.

Do we want additional extra user-generated content and (partly) user-controlled deliberation added on top of some of the e-petitions? If we do, perhaps a standard threaded forum might not be the way to go. The problem with forums is that:

a) they're designed to facilitate confrontation and therefore flaming is more likely
b) in an environment like this, they may turn people off who don't feel that they have the expertise to contribute (one of the rationales for the e-petitions site is to provide a facility for those who do not have the resources (economics, skills, contacts etc) to establish their own campaign sites).
c) they are extremely risky for politicians and public servants and this tends to make them costly to moderate.

Given this context, a 'story-telling' approach, with moderated comments, plus user ratings, might just work.

A successful example here is the BBC news site's user-generated content. Much of it based on a story-telling, reactive model. Stories are powerful, and people feel comfortable telling them.

Citizens could write stories of limited length about why the petition matters to them, and a sample of these could be opened up to comments and ratings. Activists will tell the stories, the less active will make brief comments, and the 'ordinary' supporters will rate. Highly rated stories will rise to the top of the list. Rating stories is different from polling - which is, after all, built in to the petition format in the first place.

Whatever you go for, being choosy about the petitions (say just the top twenty, defined in terms of signatory numbers sampled over a set period of time) to be opened up to the stories format also seems essential.

Introducing stories, comments, and ratings on those stories introduces some controlled deliberative interaction and makes it a more human and granular website. It encourages greater civility and is less risky but more innovative than forums.

What do you think? Are there better ways forward for the prime minister's e-petitions?

Unwanted Commentary??

The Assembly of First Nations in Canada has started using YouTube: http://www.youtube.com/watch?v=X_bK_ww0rDA. The comments and responses section has not been turned off and it includes numerous comments of questionable valuable. Recently I received an email drawing attention to the site and comments suggesting that: “what we need are sites where people can post their videos without having to be concerned with attracting unwanted commentary” and asking for feedback. Not sure what to respond….shouldn’t all commentary be allowed? Who will get to determine what is ‘unwanted’?

Media Studies 2.0

Yesterday William Merrin presented an overview of Media Studies 2.0 at London Metropolitan University , following a recent public exchange between himself and David Gauntlett on the discussion list of the Media, Communication and Cultural Studies Association (MeCCSA)

Merrin argues media studies needs an 'upgrade'. Where media studies scholars traditionally researched TV, radio, film and print as distinct, mass media, now such research agendas are difficult to sustain. Take the link between ‘television’ and crime. Once this meant episodes of The Sweeney or the fear of someone stealing your telly. But now that we can watch TV on the internet and mobile phones, people try to hack into our 'TV’ to steal our credit card details. Television is delivered in different codes on different formats and remediating other media forms. Hence Merrin questions the validity of media studies 1.0 categories.

According to Merrin, traditional concerns with audiences, institutions, and mass media were a product of a particular historical period, beginning with Lippmann's enquiries into mass media and democracy and encompassing the postwar era of mass broadcasting. The problem is that media studies scholars assume that era and its associated concerns are somehow ahistorical and permanent. Today, Merrin suggested, it is not that 'old' media have disappeared, but that each has transformed and become interconnected. This creates new matters to investigate, such as the emergence of collective intelligences, questions of materiality, sensory experience and embodied media, and new types of human engagement and participation. Now that we contribute content ourselves via blogs, video and photo posting sites, and citizen journalism, instead of producers and consumers, can we now speak of 'pro-sumers' or 'con-users'?

Merrin worries that the most valuable research on new media is being conducted outside of media studies, for instance by political scientists and sociologists (and we should add economists, management analysts, psychologists, geographers and others). As a McLuhan-ite, who starts with questions of technology and then expands to address people's usage, I wonder if Merrin's approach is part of the problem he identifies. Researchers in politics reverse his order of analysis. They begin with questions about democracy, political mobilisation, social movements and so on, then see what role media technologies play in these processes. Sociologists have their own concerns about crime, sexuality, lifecourses etc, which questions of media technologies can feed into. So if these disciplines have done the work of media studies 1.0 and are leading the way creating new categories and understandings of the world of media studies 2.0, is there any point to the field of media studies at all?

Popularity Contest among Canadian MPs on Facebook

According to The Globe and Mail, Canadian MPs are competing to see who can get the most friends on Facebook. So far Stephane Dion is in the lead with approximately 5000 friends while Prime Minister Stephen Harper lags behind with approximately 1500.

"NDP's Olivia Chow, who represents the downtown Toronto riding of Trinity-Spadina, joined in early February and now has more than 1,000 friends. Ms. Chow says she 'got a lot of friends really quickly.' She says she checks her own profile about once a week, receives regular updates from staff, and plans to list her favourite music - Coldplay - when she gets a chance." (globeandmail.com, May 4, 07)

MPs say Facebook can help them reach younger audiences, but not all provincial representatives seem to agree. The provincial government of Ontario has blocked access to both Facebook and YouTube from computers in the legislature and government offices.

Reactions to the ONI: A proposed typology of online censorship

On Friday, I attended the Open Net Initiative launch conference at St Anne's college, Oxford.  The report offered a systematic study of the extent of Internet filtering in a number of countries.  The discovery that filtering is occurring in 25 of the 41 sampled nations has rightly drawn quite a lot of media coverage (for example, BBC online and IHT).  If we accept the idea that the Internet has the potential to be a liberalising and democratising force (and that assumption is not as unproblematic as it might first appear, but that's a whole different blog post, so let's just run with it for a bit...), its potential to have real impact - especially on the most un-democratic and repressive regimes in the world - could be offset by filtering and blocking.

The research itself is a really interesting piece of work. It's outcomes are perhaps best represented topographically - as they are on the ONI website. These not only indicate the geography of filtration, but the type of content being censored. However, two important caveats need to be raised to the research as well. 

Firstly, it was very much work in progress (as was emphasised during the course of the day). Only 41 countries were surveyed and there is still plenty of scope for developing comparisons.  For example; to what extent do western countries also censure the Internet with regards to sexually explicit material (information on the map relevant to this is not derived by the ONI testing)? Even countries that were surveyed did not always get complete overage. The Russian survey, for example, really focused very heavily on Moscow. Local conditions across the country may be very different though. 

Secondly, as a data-based study, the work of the Open Net Initiative leads to a whole host of normative questions, which were certainly at the forefront of my mind over the course of the day. In particular, if we leave aside the revolutionary potential of the Internet in authoritarian states, and try to imagine our ideal liberal democratic society, we still have to ask whether there would be a role for censorship in it (a point raised here and here)? There are compelling arguments to suggest there might be - after all, if we want to enforce a libel law, prevent crimes of incitement or the sexual exploitation of minors. But could we ever trust a government to do it responsibly, or would they inevitably abuse that power? This, of course, is not a new question (Thomas Hobbes had strong views on the dangers of pamphleteers - not surprising given the circumstances of his lifetime), but the Internet reframes it in new ways. The example of sixteenth century makes another important lesson very clear as well - censorship, or sometimes the lack thereof, is inevitably the product of political and social circumstances; the two topics are inseparable.        

For this reason, I feel it is important to fit the work of the ONI into a wider framework of censorship and politics. The project focused on filtering; that is the use of technical measures to block access to specific web services. The most famous example of such a strategy is the Great Firewall of China. However, this only represents one type of censorship. Whilst attending a morning seminar with Professor Ron Deibert of Toronto University, I (slightly on the fly, I admit, as it had literally occurred to me then) sketched out a six-fold typology of censorship, which it might be worth thinking about in order to develop a multifaceted understanding of what is actually going on.    

typology.jpg

If we start at the very top level, there are supranational drives to censor. I guess the most notable example of these are multinational companies, especially those that are seeking to protect copyright and intellectual property. Additionally, attempts by the EU to regulate and control online activity would fall into this category (here's an example).

The next two levels are really those that concerned the ONI, as they represent the locations where most filtering occurs.  Obviously, as the report makes clear, a number of governments block Internet content they regard as distasteful. Additionally though, there is often complicity between governments and what I will term structural elements of the Internet - either organisations that allow individuals to connect online (ISP) or to organise information (most famously, Google in China). What is really interesting about these two levels is the inter-relationship between them. Are the wishes of the government made explicit? Are they regarded as a condition of entry into the marketplace? What degree of autonomy do these structural actors have to choose what is censored and what is not? The particular "solutions" imposed vary from place-to-place, and that in itself tells us something about local political conditions.

Going to the next level, we can also see institutional censorship exists. We will all be familiar with this from our office or education environments - some sites are blocked, whilst others are banned, with a threat of punishment and retribution for access. A recent famous example is universities cracking down on students accessing peer-to-peer sites that might be used for illegal downloads (although it should be noted that the universities were themselves acting because they feared legal action from powerful multinationals. This illustrates the possible interactions between the various layers of this typology).

We then hit on the last two levels of censorship, which are both really interesting, but are, I would suggest, really hard to measure as well. Censorship undoubtedly occurs in the domestic environment. Indeed, some ISPs try to sell their products based on the domestic censorship controls that can be set at home. And of course, it is conceivable that in some domestic environments, family members might be banned altogether from Internet access, maybe based on their age or even their gender. This form of censorship would be especially significant it coincided with societal-wide attitudes on the role of women, for example. Finally, we find self-censorship, where individuals decide not to view material based on some notion of what is or isn't deviant on the grounds of social norm. It is also possible that self-censorship is bought about by the fear of consequences.

A bit messy, I concede, but I would be interested to hear if anyone has any views as to its viability and whether it is worthy of further thought.

What's a digital watch?

 

Two stories today, which together are strangely reminiscent of the famous Not The Nine O'Clock News sketch where a member of the judiciary is displayed as being greatly ignorant of technology... in but one respect. 

The first story relates to Justice Peter Openshaw who, during a terror trial at Woolwich Crown Court, admitted he didn't actually know what a website was. The fifty-nine old said that "I don’t understand the language. I don’t really understand what a website is.” Attempts to explain the concept to him by lawyers appearing at the trial failed. The is particularly problematic, as the trial concerned the use of IT and understanding it was central to the prosecution case. In contrast, some other members of the bench have proved to be slightly more... adept... with IT. The Times revealed today that a secret list is held by the Lord Chancellor containing the names of judges and magistrates who have abused their IT facilities - including those who have viewed pornography. The existence of the list was admitted due to a request made under the Freedom of Information Act - although the names of the specific judges involved have not been released.

Although these two events don't seem that significant in their own right, they raise an interesting question. A lot of work has now been produced on the impact new technology is having on both executives and legislatures. As yet (at least as far as I know) very much less research has been carried out on the impact that new technology is having on the third branch of government - the judiciary. There can be no doubt that the Internet, as it has for almost everyone else, will alter the environment they find themselves in.     

 

New Book on Web Campaigning

Those interested in e-campaigning may want to have a look at The Internet and National Elections: A Comparative Study of Web Campaigning, recently published by Routledge (Randolph Kluver, Nicholas Jankowski, Kirsten Foot and Steven Schneider eds). The book tries to gain a ‘cross-national understanding of current and emerging impacts of the Internet on political practice.’

http://ipa.tamu.edu/projects/elections.asp